Shipping policy

Shipping and Order Processing Policy
Updated December 2025

Order Processing 

  • Current Processing Time: 5-10 business days (excludes weekends and holidays)

  • You’ll receive an order confirmation email immediately after purchase

  • Once your order ships, you’ll get a shipping confirmation email with tracking info

  • Orders are fulfilled in the order they are received (first in, first out)

Note: Processing time does not include shipping time.

Store Pickup: 

Pick up is available at our Grates Cove location:
27 Main Street, Grates Cove, NL
To arrange a pickup time, email us at: hello@7fathomsseaweedskincare.ca

Processing time for store pickup is the same as shipped orders: 5-10 business days.

Shipping: 

We currently ship to all locations within Canada.
U.S. and international orders are temporarily paused as we update shipping processes to meet new trade regulations (as of August 28, 2025).

If you’re outside Canada and want to explore shipping options, email us: hello@7fathomsseaweedskincare.ca

Shipping Methods & Carriers

  • Newfoundland and Labrador / PO Boxes: Canada Post Priority Post

  • Other Canadian provinces and territories: UPS

Shipping Rates & Delivery Times

Shipping Option

Estimated Time of Delivery

Cost

Orders $150+ (within Canada)

Based on location

FREE SHIPPING

NL orders only - Canada Post

2–7 business days after shipping

Flat Rate $12

Other Provinces/Territories – UPS

3–7 business days after shipping

Calculated at checkout

U.S. Orders

Temporarily Paused

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International

Contact 7 Fathoms; hello@7fathomsseaweedskincare.ca

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Total Estimated Timeline
Example: For a typical Canadian order

  • Processing: 5-10 business days
  • Shipping: 2–7 business days
  • Total Estimated Time: 7–17 business days

International Orders & Duties (U.S. paused)

If shipping resumes to the U.S., orders may be subject to import duties/taxes upon arrival. These charges are the customer’s responsibility.

For all other international inquiries: hello@7fathomsseaweedskincare.ca

Need Help

If you have any further questions, please don't hesitate to contact us at hello@7fathomsseaweedskincare.ca.